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Help Center
OneRoom Partners
OneRoom Partners
Using OneRoom to record services? Find helpful guides and troubleshooting advice here.
Before a Service
How to add a family contact to a scheduled service
How to copy a service link for your obituary page
How access levels work
How to login to the OneRoom console
How to schedule an event for in-chapel cameras
How the invitation for family contact works
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During a Service
How to manage a service when it is running longer or shorter than expected
After a Service
How to download a service
How do I add download access for someone on an invitee list?
How to upload a pre-recorded service
How to edit an existing event
Managing your Account & Users
How to change your account password
What's the difference between a Venue Admin login and an Event Organizer login?
Personalized messages for online guests
How to add or update your personalized message to guests
How to edit Tribute Buttons
OneRoom + Passare Integration
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Remote Streaming
How to start a remote stream
How to upload a local recording of your remote event on the OneRoom App
Remote Stream Checklist
How to run a remote live service
How to schedule a remote live event for streaming from your mobile phone
How to download and log in to the remote app
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OneRoom Console Updates
Introducing the new OneRoom Console
Marketing Resources
How to talk to families about streaming
Family flyer request form
Website content for live-streaming
Video to play in the waiting or arrangement room
A blog for your funeral home's website
Best Practice Tips
Best Practices – In Chapel
Best Practices - Remote Streaming
Streaming tips using the OneRoom App
How to schedule a test event