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What's the difference between a Venue Admin login and an Event Organizer login?

Both Venue Admins and Event Organizers have access to the OneRoom Admin website, but their roles and permissions differ significantly.

Venue Admin Login

  • Venue Admins are typically location staff responsible for tasks such as booking and editing OneRoom services and adding the initial stream invitees for a service.
  • Venue Admin accounts are created by OneRoom and can be assigned to specific individuals or branches. They can also be configured to access multiple chapels or locations.
  • A venue can have unlimited Venue Admin accounts, allowing flexibility to suit the needs of the location.

Event Organizer Login

  • Event Organizer accounts are more limited in functionality.
  • They can only access services already booked by a Venue Admin. Their primary tasks include editing the invitee list and sending invitation emails.
  • This type of account is particularly useful for third-party funeral directors who are not employed by the venue. It allows them to manage specific services where a Venue Admin has listed them as an Event Organizer while restricting access to other services at the same venue.
  • Event Organizer accounts are created by a Venue Admin through the "User" section of the OneRoom console.

Note: Venue Admins cannot create other Venue Admin accounts; they can only create Event Organizer accounts.

This distinction ensures that each user has access to the appropriate level of functionality for their role.