Both Venue Admins and Event Organizers have access to the OneRoom Admin website, but their roles and permissions differ significantly.
Venue Admin Login
- Venue Admins are typically location staff responsible for tasks such as booking and editing OneRoom services and adding the initial stream invitees for a service.
- Venue Admin accounts are created by OneRoom and can be assigned to specific individuals or branches. They can also be configured to access multiple chapels or locations.
- A venue can have unlimited Venue Admin accounts, allowing flexibility to suit the needs of the location.
Event Organizer Login
- Event Organizer accounts are more limited in functionality.
- They can only access services already booked by a Venue Admin. Their primary tasks include editing the invitee list and sending invitation emails.
- This type of account is particularly useful for third-party funeral directors who are not employed by the venue. It allows them to manage specific services where a Venue Admin has listed them as an Event Organizer while restricting access to other services at the same venue.
- Event Organizer accounts are created by a Venue Admin through the "User" section of the OneRoom console.
Note: Venue Admins cannot create other Venue Admin accounts; they can only create Event Organizer accounts.
This distinction ensures that each user has access to the appropriate level of functionality for their role.