What's the difference between a Venue Admin login and an Event Organizer login?

Venue Admin Login

Venue Admins are typically location staff responsible for managing OneRoom streaming at their venue.

Venue Admins can:

• Book and edit OneRoom services for the venues they have access to

• Add and manage stream invitees for a service

• Create and manage user accounts for their venue, including other Venue Admins and Event Organizers

• Be assigned access to one or multiple chapels or locations within the same organisation

A venue can have multiple Venue Admin accounts, allowing flexibility to suit the needs of the location.

Venue Admin accounts are initially set up by OneRoom or an organisational administrator. Once in place, Venue Admins can manage users for their venue.

Event Organizer Login

Event Organizer accounts have more limited access.

Event Organizers can:

• Access only the specific services they have been assigned to

• Edit the invitee list for those services

• Send invitation emails to guests

They cannot:

• Create or edit services

• Access other services at the same venue

• Manage users or venue settings

This type of account is particularly useful for third-party funeral directors who are not  employed by the venue. It allows them to manage specific services where a Venue Admin has listed them as an Event Organizer while restricting access to other services at the same venue.

Event Organizer accounts are created by a Venue Admin through the Users section of the OneRoom console.