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How to add and remove users in OneRoom

Venue Admins can manage users directly from the OneRoom Admin console. This includes adding new users and removing existing ones for the venues they manage.

User management is available in the Users section of the Admin console.


Adding a user

  1. Go to Users

  2. Select New User from the top right hand side of the page

  3. Choose the user role and, if applicable, the venue access

    • Venue Admins manage streaming for one or more venues. They can create and edit services and add or remove users

    • Event Organizers have view-only access to specific services. They can manage invitees and send invitations, but cannot create services or manage users

  4. Click Create

The user is added immediately and will receive an email with a link to set up their password and access OneRoom.


Removing a user

  1. Go to Users

  2. Select the user from the list

  3. Choose Delete and save

This removes the user’s access to your venue.


Things to be aware of

  • You can only add or remove users for venues you manage

  • You will only see venues you personally have access to when editing a user

  • Removing a user removes their access to your venue