How to upload a pre-recorded service

Already recorded a service on a camera, phone or other device? Here's how to get it on to OneRoom:

Step-by-step instructions:

  • Copy the service recording files to somewhere easy to locate on your PC or mobile device.
  • Go to OneRoom Admin and log in using your email and password.
  • Click New Event 

    New event button

  • Select your Venue from the dropdown menu
  • Select Stream Type as UPLOAD

    upload button
  • Enter the name of the deceased
  • Enter their date of birth and date of death
  • Click “Select Image” and upload an image of the deceased

    Add deceased details
  • Enter the Family Contact name and email address

    Family contact details

  • The Start date/time and End date/time cannot be back-dated for when the event occurred.  Leave them as they are for the current time of upload.

    Start and end time
Press Save & Upload button

Save and upload button

  • You will then be automatically directed to the Upload menu.  

upload video

  • Click "+Add Video" to select the files from your Downloads folder. Locate the service recording file you wish to upload on your PC/mobile device and select 'Open' (file names shown are examples only).


    • If you have multiple clips, you can either select them all and click "Open" or load them one at a time by using the +Add Video button each time.



    • When all files are uploaded, click "Complete Upload"

    • You will then need to confirm the event.

    • After confirming, the console will notify you via email that the process has completed. 


    • Once finished, the event can be shared with the Family Contact via link or event invitation.